Publisher and responsible for concept and content

Deutsche Lufthansa AG
Flughafen-Bereich West
D-60546 Frankfurt/Main

Phone: +49 - 69 - 69 60*
(Mon.–Fri., 08:00–17:00 hours)
E-Mail Kundenservice: 057029055063037025029000051055029003031043037033035059003057035049051051037047033001025049045
Internet: www.lufthansa.com

*Please only call for administrative purposes! For all other queries, please use the Help&Contact section of the website or call the Lufthansa Service Centre at +49 - 69 - 86 799 799.

Registration
District Court of Cologne, HRB 2168
VAT ID Number: DE 122 652 565

Board of Directors

Carsten Spohr (Chairman)
Thorsten Dirks
Harry Hohmeister
Dr. Bettina Volkens
Ulrik Svensson
Dr. Detlef Kayser

Chair of the Supervisory Board
Dr. Karl-Ludwig Kley

Corporate Headquaters:
Deutsche Lufthansa Aktiengesellschaft
Venloer Straße 151-153
50672 Köln
Germany

Regulatory authority

Luftfahrt-Bundesamt
Hermann-Blenk-Straße 26
38108 Braunschweig

Note: The EU Commission has set up a platform to enable consumers and traders to settle disputes through online dispute resolution (ODR). To access this platform, go to https://ec.europa.eu/consumers/odr.

Image sources

Some of the images used on our website are taken from www.fotolia.de resp. Adobe Stock.
The individual images are as follows (Title ©Author):

Home page:	Lufthansa Media Base, Fotograf: © Gerhard Linnekogel
Our Brands:	"A trendy young couple wearing hats walking in the city in autum" - © jackfrog
Mixed Payment:	"Handsome man surfing on tablet" - © DragonImages
Returns:	"Yellow delivery keyboard key cargo business background" - © cienpies
Privacy Statement:	"Computersicherheit" - © mapoli-photo
Imprint:	Lufthansa Media Base, Fotograf: © Dominik Mentzos
Terms and Conditions:	"Trusted partnership" - © jackfrog