Publisher and responsible for concept and content

Deutsche Lufthansa AG
Flughafen-Bereich West
D-60546 Frankfurt/Main

Phone: +49 - 69 - 69 60*
(Mon.–Fri., 08:00–17:00 hours)
E-Mail Kundenservice: 057029055063037025029000051055029003031043037033035059003057035049051051037047033001025049045

*Please only call for administrative purposes! For all other queries, please use the Help&Contact section of the website or call the Lufthansa Service Centre at +49 - 69 - 86 799 799.

District Court of Cologne, HRB 2168
VAT ID Number: DE 122 652 565

Board of Directors

Carsten Spohr (Chairman)
Thorsten Dirks
Christina Foerster,
Harry Hohmeister,
Dr. Detlef Kayser
Dr. Michael Niggemann,
Ulrik Svensson

Chair of the Supervisory Board
Dr. Karl-Ludwig Kley

Corporate Headquaters:
Deutsche Lufthansa Aktiengesellschaft
Venloer Straße 151-153
50672 Köln

Regulatory authority

Hermann-Blenk-Straße 26
38108 Braunschweig

Note: The EU Commission has set up a platform to enable consumers and traders to settle disputes through online dispute resolution (ODR). To access this platform, go to

Image sources

Some of the images used on our website are taken from resp. Adobe Stock.
The individual images are as follows (Title ©Author):

Home page:Lufthansa Media Base, Fotograf: © Gerhard Linnekogel
Our Brands:"A trendy young couple wearing hats walking in the city in autum" - © jackfrog
Mixed Payment:"Handsome man surfing on tablet" - © DragonImages
Returns:"Yellow delivery keyboard key cargo business background" - © cienpies
Privacy Statement:"Computersicherheit" - © mapoli-photo
Imprint:Lufthansa Media Base, Fotograf: © Dominik Mentzos
Terms and Conditions:"Trusted partnership" - © jackfrog

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